Privacy Policy
What information we collect when you shop with us, how we use it, who we share it with, and how you can update or delete it.
At a glance
A quick summary. The full text below is what applies.
- We never sell your dataYour details are not rented, sold or shared with unauthorized parties.
- Couriers get only what they needName, phone and address, just to deliver your order.
- We never see your card or UPI PINPayments are handled by secure, encrypted payment gateways.
- Delete your data anytimeEmail us and we'll remove your account data.
01Who we are
M/s BoiChitro India is the licensed owner of the brand BoiChitro India and the website BoiChitro.in ("The Site"). BoiChitro India respects your privacy. This Privacy Policy outlines succinctly the manner your data is collected and used by us on the Site.
As a visitor to the Site or a Valued Customer, you are advised to please read this Privacy Policy carefully. By accessing the services provided by the Site, you agree to the collection and use of your data by BoiChitro India in the manner provided in this policy.
02Information we collect
As part of the voluntary registration and checkout process on the Site, BoiChitro India may collect the following personally identifiable information about you:
- NameFirst name and last name.
- ContactPrimary and alternate email addresses, mobile phone numbers, and contact details.
- AddressDelivery and billing addresses, along with corresponding Postal/Zip codes.
- BrowsingBrowsing data, such as the pages on the site you visit/access, links you click, the number of times you access a page, and general site interaction data.
03How we collect it
BoiChitro India will collect personally identifiable information about you only as part of a voluntary user registration process, online purchase checkouts, newsletter sign-ups, or voluntary surveys.
Cookies
The Site and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies together to inform, optimize, and serve ads based on someone's past visits to the Site.
The Site may also contain links to external websites; BoiChitro India is not responsible for the privacy practices of external web assets which it does not own, manage, or control.
04How we use it
BoiChitro India will use your personal information to provide personalized shopping features on the Site and to provide promotional updates or offers through relevant channels. We also use contact information internally to direct our efforts toward platform development and product improvement.
Customer transaction history, demographic data, and location data may be evaluated on an aggregate, completely anonymous basis (excluding any individual identifying profiles) for marketing research, tracking business performance, and statistical analysis of customer buying behavior.
05Emails & newsletter
If you subscribe to our newsletter (on the Site or by ticking the box at checkout), we store your email address, and your name if you give it, to send you new arrivals, restocks and offers.
Every newsletter contains an unsubscribe link, and you can leave the list with one click at any time. Our emails may record whether a message was opened and which links were clicked, so we can understand which updates readers find useful.
07Secure paymentsImportant
BoiChitro India does not capture, store, or process your sensitive financial credentials (such as Credit Card numbers, NetBanking passwords, or UPI PINs). All payment processes are handled securely by authorized third-party payment gateways utilizing industry-standard encryption protocols.
08How we protect your data
To protect against the loss, misuse, and alteration of data under our control, BoiChitro India has put in place appropriate physical, electronic, and managerial security procedures. Our internal servers are accessible only to authorized personnel on a strict "need-to-know" basis to process your transactions.
While we take rigorous precautions to safeguard the confidentiality of your data, internet transmissions cannot be guaranteed to be completely impenetrable. By using this site, you acknowledge that BoiChitro India will bear no liability for unintended data disclosures resulting from transmission errors or unauthorized third-party interventions.
09Updating or deleting your data
The Site provides online features that allow you to correct or update the information you provided during account creation. If you lose your login details, wish to fix critical inaccuracies, or want to request the complete deletion of your user account data, you can contact us at [email protected].
10Changes to this policy
BoiChitro India reserves the right to change or update this privacy policy at any time. Any changes will become effective immediately upon posting to the Site.